FitBark GPS

FitBark GPS uses a variety of technologies to locate your pup throughout the day, including:

• Triangulation of Verizon’s cellular towers
• Direct access to the? satellite network via an on-board GPS module
• API search of Wi-Fi networks nearby
• Location reported by an owner’s smartphone
• Other technologies

At all times we try to provide a reasonably accurate location with minimal delay while ensuring optimal battery life.

When you start a live tracking session, it takes 2 minutes on average to find your pup. You will then receive an update every 60 seconds.

Wi-Fi Escape alerts take 3 minutes on average to arrive. If you need something faster, please consider looking into other kinds of products (e.g. invisible fences), which may come without GPS tracking.

No. Your FitBark GPS uses a Verizon data plan that is independent of your phone’s service. Please note that you need an internet connection on your mobile phone to use the FitBark mobile app for iOS or Android.

As long as you have LTE-M Verizon coverage in your area, the FitBark GPS will have a signal. We suggest checking out Verizon’s?coverage map to ensure that your FitBark GPS will work near your home and its surrounding areas. On Verizon’s map page, click “Expand Interactive Map”, then filter by “LTE-M”. As of Q2 2020, Verizon’s LTE-M coverage (designed for smart devices) appears to closely match regular Verizon 4G LTE coverage, with the exclusion of certain US territories such as Hawaii, Puerto Rico and others.

Yes, you need a subscription to use this product. The FitBark GPS uses Verizon’s nationwide 4G LTE network to communicate with our servers and the FitBark app. In the same fashion as your mobile phone generates data fees, the SIM card integrated in the FitBark GPS generates data fees.

Here’s a summary of our subscription refund policy:

• Payment for the billing period selected is due at activation via the mobile app
• We offer a 30-day money back guarantee on all new subscriptions
• If you cancel after 30 days, you won’t be charged again
• No partial refunds are available beyond 30 days from activation
• You may pause and reactivate without any dormancy fees

If you are uncertain about long-term commitments, we offer a monthly plan that comes with absolutely no commitment. If you enjoy the platform, you may upgrade to a yearly or two-year plan afterwards.

You may review our subscription refund policy here.

• 1 FitBark GPS Dog Health Monitor
• 2 Black Covers
• 10 Zip Ties
• 1 Charging Cable
• 1 Quick Start Guide

Please note that you need 2 zip ties every time you move the FitBark GPS to a new collar. Head over to our store to fetch more!

While we prefer not to comment on other products, we focus on:

• A small product size (0.6 oz = 17 grams), suitable for dogs of all sizes (including 5 lb and 240 dogs)
• A flat product design that stays flush on the collar
• A friendly battery life (most pups typically recharge every 10-20 days)
• Easy integration with your favorite human fitness tracker (we even have a Fitbit Clock Face available)
• The ability to quantify changes in mobility, anxiety and skin conditions
• Research grade data (our platform is used by 100+ vet schools and research institutions)
• A 30-day money back guarantee on all our subscription plans
• A monthly plan that comes without any long-term commitments

Head over to our FAQ & Support section for an extensive list, or hit the bubble and chat with us!